Administration & Human Resources
Receptionist
$51,227 to $74,134 a year
Posted until September 30, 2026 · posted August 1, 2026
Requirements
Diploma + experience
Exam
Non-competitive title
A job title where a competitive exam is not practical, so the agency checks that your qualifications meet the standard instead. You apply directly. On our job pages this shows as "No exam for this title".
From ≈ $24.63 an hour · $1,970 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $7.63/hr, with health insurance and a pension on top.
What you'd have made
$1,964 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 8.2 subway rides ($3 fare).
Price anything in hours of this job
Overtime added $1,600 on average that year, and it isn't guaranteed. Base salary of active employees paid a yearly rate, fiscal year 2025 (July 2024 to June 2025). Source: NYC's payroll data
Check yourself
What they actually ask for.
High school diploma plus experience
Qualification Requirements
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
- Education and/or experience which is equivalent to "1" above.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
The Office of Labor Relations (OLR) represents the Mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner serves on behalf of the Mayor as the City’s liaison with both labor and management in the private sector.
The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990).
Read the rest, from the posting
Additionally, OLR administers the Health Benefits Program, Management Benefits Fund, Employee Assistance Program, Work Well NYC, Medicare Part B Reimbursement, and Pre-Tax Benefits & Citywide Programs, including the Deferred Compensation Plan and NYCE IRA.
In addition to negotiating collective bargaining agreements, OLR serves as a resource to agencies regarding labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas, particularly regarding City health insurance programs.
OLR staff assist their fellow agencies in handling personnel and payroll issues, conducting labor-management meetings, representing the City at representation hearings, and handling all employee grievances and arbitration matters, while also negotiating collective bargaining agreements with the City's 149 bargaining units.
Job Description
Receptionist will be responsible for:
- Greet, assist, and direct all visitors for the Pre-Tax Programs Department within the Employee Benefit Programs, including the Deferred Compensation Plan, Management Benefits Fund, and Flexible Spending Accounts Program.
- Manage front desk operations and provide information regarding the agency and its programs to visitors.
- Communicate with building security for admitting outside agency staff for various meetings with Plan Administration.
- Support administrative functions by preparing materials for meetings.
- Receive all deliveries from couriers and distribute accordingly.
- Receive mail delivered by USPS and the agency mailroom.
- Open and distribute a large volume of mail for all Pre-Tax Benefits Programs which includes program enrollment forms and claims forms.
- Accept subpoenas relating to the programs within the Employee Benefits Program.
- Support staff with special projects and clerical duties as needed.
Skills they'd like
- Excellent written and verbal communication skills
- A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve clients’ questions as the first point of contact
- A composed individual able to multitask, navigate multiple computer applications, and work efficiently
- Flexible and quick learner, willing to adapt to changing client and office needs
Before you apply
The fine print.
Where you have to live
Live in NYC within 90 days (usually)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to apply, from the posting
TO APPLY PLEASE SUBMIT YOUR RESUME AND COVER LETTER ELECTRONICALLY USING ONE OF THE FOLLOWING METHODS:
CITY EMPLOYEES: Apply through Employee Self Service (ESS) at www.nyc.gov/ess ALL OTHER APPLICANTS: Go to www.nyc.gov/careers SEARCH FOR JOB ID# 789209 Submission of a resume is not a guarantee that you will receive an interview.
Read the rest
The Office of Labor Relations is an Equal Opportunity Employer
Sources
Straight from the city.
Updated every day from the city's job data (last city update September 21, 2026). You apply through the official posting.
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