Communications & Intergovernmental Affairs
Public Engagement Content Manager
$62,868 to $97,593 a year
Posted until October 4, 2026 · posted August 21, 2026
Requirements
Diploma + experience
Exam
Non-competitive title
A job title where a competitive exam is not practical, so the agency checks that your qualifications meet the standard instead. You apply directly. On our job pages this shows as "No exam for this title".
From ≈ $30.23 an hour · $2,418 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $13.23/hr, with health insurance and a pension on top.
What you'd have made
$2,410 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 10 subway rides ($3 fare).
Price anything in hours of this job
Overtime added $2,168 on average that year, and it isn't guaranteed. Base salary of active employees paid a yearly rate, fiscal year 2025 (July 2024 to June 2025). Source: NYC's payroll data
Check yourself
What they actually ask for.
High school diploma plus experience
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
The Transportation Planning and Management Division (TP&M) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City.
Read the rest, from the posting
The Division’s responsibilities include planning street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.
TP&M is seeking a motivated candidate to support creative communications and engagement efforts within the Public Engagement Group (PEG), a critical outreach support team for the TP&M Division.
PEG supports Vision Zero safety initiatives cited in the agency's Strategic Plan and NYC Streets Plan and has been critical to the agency's public engagement strategy.
PEG also provides capacity for public input in the development of Street Improvement Projects (SIPs) and supports the explicit goals of Project-Based Outreach and Public Awareness.
Under the direction of the Creative Communications Lead, the candidate will serve as the team’s Public Engagement Content Manager (PECM), supporting the development, editing, organization, and maintenance of the team’s reports, publications, digital platforms, educational resources, and other communications products.
Working closely with Project Managers (PMs), designers, and internal stakeholders, the role will review and edit content, organize complex information, and help ensure communication products are clear, accessible, and engaging for a variety of audiences.
The role will support the continued development of recurring deliverables, templates, and guidance materials to improve consistency and usability across the team.
Responsibilities include supporting the Project & Initiatives website, including reviewing content, coordinating page updates, establishing project pages and user accounts, and assisting with other routine site administration.
Additional responsibilities include maintaining internal SharePoint resources, onboarding and training materials, and supporting the development of internal and external communication materials.
Preference will be given to candidates with experience in content management, copy editing, technical or publication editing, website administration, SharePoint or content management systems, digital publishing, or public engagement.
The ideal candidate is organized and detail-oriented with strong writing, editing, and communication skills.
Skills they'd like
Strong graphic design skills, including experience with Adobe Creative Suite or equivalent design tools. Experience designing across print, digital, and interactive formats. Understanding of branding, accessibility standards, and design systems.
All the skills they list
Ability to translate creative direction into effective outputs. Excellent organizational skills, attention to detail, and ability to manage multiple projects simultaneously. Strong collaboration and communication skills; able to work effectively with leadership, content teams, and PMs.
Interest in exploring innovative engagement strategies, including prototyping, pilot campaigns, and new media formats
Before you apply
The fine print.
Where you have to live
Live in NYC within 90 days (usually)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to apply, from the posting
All resumes are to be submitted electronically using one of the following methods: Current employees, please log into Employee Self Service, follow the Careers Link. Job ID #:787787 All other applicants, go to www.nyc.gov/careers and search for Job ID # 787787 No phone calls, faxes or personal inquiries permitted.
Read the rest
Only applicants under consideration will be contacted.
Most public libraries have computers available for use. Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval. For more information about DOT, visit us at: www.nyc.gov/dot.
Sources
Straight from the city.
Updated every day from the city's job data (last city update September 21, 2026). You apply through the official posting.
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