Policy, Research & Analysis
Program Manager
$62,868 to $97,593 a year
Posted until September 29, 2026 · posted September 9, 2026
Requirements
Diploma + experience
Exam
Non-competitive title
A job title where a competitive exam is not practical, so the agency checks that your qualifications meet the standard instead. You apply directly. On our job pages this shows as "No exam for this title".
From ≈ $30.23 an hour · $2,418 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $13.23/hr, with health insurance and a pension on top.
What you'd have made
$2,410 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 10 subway rides ($3 fare).
Price anything in hours of this job
Overtime added $2,168 on average that year, and it isn't guaranteed. Base salary of active employees paid a yearly rate, fiscal year 2025 (July 2024 to June 2025). Source: NYC's payroll data
Check yourself
What they actually ask for.
High school diploma plus experience
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
The New York City Housing Authority is seeking a Program Manager for Public Housing Policy to support the management and implementation of policies that cover tenancy administration.
Reporting to the Assistant Director for Public Housing Policy, the Program Manager will be responsible for working independently or in support of the Assistant Director.
Read the rest, from the posting
This position requires a high level of interaction and collaboration with all NYCHA Departments, Property Management, NYCHA Residents, and external organizations.
Responsibilities include, but are not limited to the following: • Plan, implement, coordinate, monitor and/or evaluate programs related to tenancy administration.
Supports the rollout of key operations-based projects. Assist in the development of additional project communications content. • Prepare evaluation reports, perform analyses and review program plans, funding, and performance.
Develop and maintain business process diagrams, workflows, business cases, and other planning documents required for funding.
- Provide technical assistance and training to staff in techniques of program implementation and management. Facilitates training sessions, workshops, and presentations to property management teams across NYCHA’s public housing portfolio.
- Make recommendations for improvement on policies and procedures by monitoring trends in public housing policies and processes to determine feasibility, risks, or other aspects of work related to tenancy administration.
- Provide authoritative interpretation of complex problems and collaborate with additional teams to promote positive resolutions.
Resolves issues and mitigate risks related to policy adoption and management, including escalating issues/risks as appropriate.
- Cultivate relationships with other NYCHA departments, other NYC agencies and community organizations.
- Perform other duties as assigned.
Skills they'd like
- Knowledge of Public Housing Program operations and processes, and related compliance functions.
- Experience managing projects, working effectively in a high volume and high-pressure environment.
- Proven ability to analyze organizational issues, identify solutions, mitigate risks, and implement recommendations.
- Proven competency in analysis, reporting, business planning, project management, communication, and presentation
- Excellent verbal and written communication skills.
- Excellent conceptual, organizational, and analytical skills.
- Ability to manage complex workload and prioritizes when tasked with multiple assignments under stringent deadlines.
- Strong interpersonal skills and ability to interface with all levels of staff and external contacts.
- Ability to handle sensitive information and deal with complex issues.
- Advanced knowledge of Microsoft Visio and Excel.
- Proficiency in MS Office, including Word, Project, Power Point, and Outlook.
All the skills they list
Additional Information
- NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
- NYCHA residents are encouraged to apply.
NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).
Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.
Before you apply
The fine print.
Where you have to live
NYCHA has no residency requirements.
How to apply, from the posting
Click the "Apply" button.
Sources
Straight from the city.
Updated every day from the city's job data (last city update September 21, 2026). You apply through the official posting.
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