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Administration & Human Resources

Pool Supervisor

HRA/Dept of Social Services · Manhattan · Full-time · 1 opening

$72,595 to $83,484 a year

Posted until September 26, 2026 · posted July 28, 2026

Requirements

Diploma + experience

Exam

Civil service exam title

Mostly for people already in city service. The posting says:

“APPLICANTS MUST BE PERMANENT IN STAFF ANALYST TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE”

New to city jobs? Start with the ones open to anyone.

From ≈ $34.90 an hour · $2,792 every 2 weeks, before taxes (40-hour weeks).

NYC minimum wage is $17/hr. This beats it by $17.90/hr, with health insurance and a pension on top.

What you'd have made

$2,783 If you'd started this job 2 weeks ago, at this pay, before taxes.

An hour of this job pays for about 11.6 subway rides ($3 fare).

Price anything in hours of this job

582 people had this title in the city's fiscal year 2025. Their base pay:
  • This posting starts at $72,595
  • Half of them earn at least $80,856
  • The top 10% earn at least $88,566

Overtime added $1,343 on average that year, and it isn't guaranteed. Base salary of active employees paid a yearly rate, fiscal year 2025 (July 2024 to June 2025). Source: NYC's payroll data

Check yourself

What they actually ask for.

High school diploma plus experience

A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school; or

Read the rest of the requirements

A baccalaureate degree from an accredited college and two years of satisfactory full- time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area.

An associate degree or completion of 60 semester credits from an accredited college and four years of satisfactory full-time professional experience as described in "2" above.

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience as described in "2" above.

A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma.

Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.

The work

What the job is.

Office / admin

APPLICANTS MUST BE PERMANENT IN STAFF ANALYST TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).

Read the rest, from the posting

HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance.

DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.

Human Resources Solutions (HRS)/Civil Service Initiative Unit is recruiting

(two) 2 Staff Analyst II's to function as Pool Supervisors who will:

  • Administer Civil Service hiring pools, which entails requesting job descriptions and sending out interview notices to candidates.
  • Oversee hiring pool activity which entails coordinating interviews, responding to inquiries, informing candidates of interviewing decisions, recordkeeping of hiring pool activity/decisions, preparing summary reports of hiring pool, and completing the Disposition of Certification.
  • Coordinate and administering the Agency’s New Hire Orientation Program and preparing, editing, and updating orientation manuals and other pertinent information for new hires.
  • Prepare statistical reports resulting from hiring pools; maintaining tracking sheets regarding the last civil service list number reached for a title, medical, psychological and language testing.
  • Enter, updating, and retrieving information from computerized systems (i.e., NYCAPS, HRTS, PMS, PRISE) and other information storage systems in order to facilitate search, clearance,

verification, and other operations as well as assisting in maintaining data quality control.

  • Assist in the research regarding reinstatement requests and liaising with other city agencies regarding appoints for other city agencies as well as other city agencies appointing for HRA.
  • Maintain, track, and update the Active Civil Service Listing, which indicates all civil service exams that are active, by reviewing the DCAS’ system known as PRISE.

Hours/Schedule: 9 to 5

Before you apply

The fine print.

Where you have to live

Live in NYC within 90 days (usually)

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

How to apply, from the posting

Click "APPLY NOW" Button.

Sources

Straight from the city.

Updated every day from the city's job data (last city update September 21, 2026). You apply through the official posting.

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