Policy, Research & Analysis
Permits Supervisor
$61,656 to $89,625 a year
Posted until November 1, 2026 · posted September 2, 2026
Requirements
Diploma + experience
Exam
Competitive title
A job title where you show you are right for it by passing a competitive exam: multiple-choice, practical, education and experience, or a mix. On our job pages this shows as "Civil service exam title".
From ≈ $29.64 an hour · $2,371 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $12.64/hr, with health insurance and a pension on top.
What you'd have made
$2,363 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 9.8 subway rides ($3 fare).
Price anything in hours of this job
Check yourself
What they actually ask for.
High school diploma plus experience
- A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
- An associate degree or 60 semester credits from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
- A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; or
- Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 year.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
-
35 hrs a week
“Hours/Shift: 35 hours per week”
Read from the posting. Tap one to see the line it came from.
NOTE: Only those serving in the permanent civil service title of Principal Administrative Associate will be considered for interview.
The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and storm water, and reducing air, noise, and hazardous materials pollution.
Read the rest, from the posting
Department of Environmental Protection (DEP) is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees.
Department of Environmental Protection's (DEP's) water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.
The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along with all the work required to maintain our citywide network of meters and meter reading devices.
Bureau of Customer Services serves approximately 836,000 customers and collects more than $4.5 billion in revenue each year.
The New York City Department of Environmental Protection (DEP) provides clean drinking water, wastewater treatment, and stormwater management for the residents of New York City. The Bureau of Customer Services (BCS) oversees metering, billing, and field inspection operations supporting more than 800,000 accounts citywide.
The Bureau of Customer Services is seeking an experienced candidate to serve as a Principal Administrative Associate II; the selected candidate will serve as Permits Supervisor for Borough Operations.
Under the direction of the Borough Manager, the selected candidate will: serve as the authority on all permit related matters for all subordinate employees in the Borough Office; utilize Agency software to distribute and manage the work of all Permits Unit employees; monitor time & leave and oversee all CityTime and personnel related matters for subordinate employees; conduct performance evaluations and issue tasks & standards to all subordinate employees; analyze the Permits Unit workflow to ensure it operates at an optimal level and that productivity is adequately maintained; perform Quality Assurance checks at all Permit processing intervals and on all permits tasks; be responsible for reporting the performance metrics of the Permits Unit to the Borough Office Administrative Liaison and/or Borough Manager.
Appointments are subject to OMB approval.
For additional information about DEP visit us at www.dep.nyc.gov
To apply click the “Apply Now” button.
- Location
Staten Island Borough Office Manhattan Borough Office
- Hours/Shift
- 35 hours per week
Physical/Environmental Factors:
Prolonged sitting. Prolonged Standing. Extensive typing for data entry work. Heavy customer service environment.
Preferred Skills:
Strong Customer Service Experience Supervisory experience Knowledge of UMAX & PARIS Monitoring Borough Office Metrics & making adjustments as necessary
Skills they'd like
Strong Customer Service Experience Supervisory experience Knowledge of UMAX & PARIS Monitoring Borough Office Metrics & making adjustments as necessary
Before you apply
The fine print.
Where you have to live
Live in NYC within 90 days (usually)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to apply, from the posting
To apply click the “Apply Now” button.
Sources
Straight from the city.
Updated every day from the city's job data (last city update September 21, 2026). You apply through the official posting.