Administration & Human Resources
Enrollment Specialist
$44,545 to $74,134 a year
Posted until October 26, 2026 · posted August 27, 2026
Requirements
Diploma + experience
Exam
Non-competitive title
A job title where a competitive exam is not practical, so the agency checks that your qualifications meet the standard instead. You apply directly. On our job pages this shows as "No exam for this title".
From ≈ $21.42 an hour · $1,713 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $4.42/hr, with health insurance and a pension on top.
What you'd have made
$1,707 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 7.1 subway rides ($3 fare).
Price anything in hours of this job
Overtime added $1,600 on average that year, and it isn't guaranteed. Base salary of active employees paid a yearly rate, fiscal year 2025 (July 2024 to June 2025). Source: NYC's payroll data
Check yourself
What they actually ask for.
High school diploma plus experience
Qualification Requirements
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
- Education and/or experience which is equivalent to "1" above.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance.
Read the rest, from the posting
DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.
Launched in 2015, IDNYC is the largest and most successful municipal ID program in the country!
IDNYC is a card for all New Yorkers, regardless of their immigration status. IDNYC benefits all city residents, including those from some of our most vulnerable communities – the unhoused, youth, the formerly incarcerated, and others who may have difficulty obtaining a government-issued photo ID
IDNYC is recruiting three (3) Community Associates to function as Enrollment Specialists reporting directly to the Intake Supervisor, the Enrollment Specialists will:
- Review applicant's documents for completeness; ensure IDNYC applicants have all necessary paperwork and documentation required to complete the IDNYC enrollment process.
- Notify applicants of required or missing documentation and inform applicants of how to obtain official documents from local, state and or federal government agencies, if necessary.
- Navigate the enrollment database; scan all authenticated official documents into the Municipal ID database: data-enter all demographic and relevant applicant information necessary to process the completed application; and ensure that all information is entered accurately.
- Use specialized equipment to review the authenticity of documents presented.
- Ensure that all original documents submitted by applicants are reviewed using only the designated, specialized equipment and process adhering to strict confidentiality protocols and procedures.
- Take photos of applicants for the IDNYC card and gather electronic signatures utilizing Municipal ID program cameras and equipment; and be responsible for the care and maintenance of such equipment.
- Finalize and submit the applicant's complete IDNYC package and provide receipts.
- Create, organize, schedule and present information to community audiences via public speaking (conducting information sessions and setting up information tables), flyers,
brochures, and other relevant mediums.
- Coordinate efforts to facilitate communications at various sites throughout the five boroughs of New York City to support applicants in the IDNYC enrollment process and provide adequate personnel coverage.
THE SALARY RANGE FOR THIS POSITION IS $44,545 - $51,227
Hours/Schedule :Mon -Fri 9am - 5pm
Before you apply
The fine print.
Where you have to live
Live in NYC within 90 days (usually)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to apply, from the posting
Click "Apply Now" Button
Sources
Straight from the city.
Updated every day from the city's job data (last city update September 21, 2026). You apply through the official posting.
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