Constituent Services & Community Programs
Elected Official Correspondence Liaison
$62,868 to $97,593 a year
Posted until September 28, 2026 · posted August 21, 2026
Requirements
Diploma + experience
Exam
Non-competitive title
A job title where a competitive exam is not practical, so the agency checks that your qualifications meet the standard instead. You apply directly. On our job pages this shows as "No exam for this title".
From ≈ $30.23 an hour · $2,418 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $13.23/hr, with health insurance and a pension on top.
What you'd have made
$2,410 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 10 subway rides ($3 fare).
Price anything in hours of this job
Overtime added $2,168 on average that year, and it isn't guaranteed. Base salary of active employees paid a yearly rate, fiscal year 2025 (July 2024 to June 2025). Source: NYC's payroll data
Check yourself
What they actually ask for.
High school diploma plus experience
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
The New York City Department of Transportation (NYC DOT) is seeking a detail-oriented and highly skilled writer to serve as an Elected Official Correspondence Liaison within the Commissioner’s Correspondence Unit.
Read the rest, from the posting
The selected candidate will play a critical role in managing written communications on behalf of the Commissioner, ensuring timely, accurate, and policy-aligned responses to inquiries from elected officials and the public.
Key Responsibilities include, but are not limited to:
- Drafting and coordinating timely responses to correspondence from elected officials for the Commissioner’s signature, incorporating research and input from NYC DOT divisions and subject
matter experts.
- Ensuring all outgoing correspondence is clear, concise, professional, and aligned with the Commissioner’s communication style and NYC DOT editorial standards.
- Researching, drafting, and revising acknowledgment letters and emails in response to constituent inquiries submitted through webforms and other channels.
- Preparing customized, high-priority responses addressing sensitive issues, including traffic fatalities, crashes, pedestrian and cyclist injuries, and other urgent public safety concerns.
- Maintaining and updating the unit’s template response library, including references to the NYC Street Design Manual (Green Book) and other official guidance materials.
- Conducting research across internal systems, public records, media outlets, and social media platforms to inform responses and ensure accuracy.
- Collaborating with program areas and division leadership to gather information and develop comprehensive, policy-consistent communications.
- Assisting with special projects and performing additional duties as assigned to support the Commissioner’s Correspondence Unit.
Skills they'd like
Excellent writing, editing, and proofreading skills, with the ability to communicate complex policy and technical information clearly and effectively. Strong research and analytical skills, with attention to detail and accuracy. Ability to manage multiple assignments under tight deadlines in a fast-paced environment.
All the skills they list
Experience working in government, public affairs, communications, or a related field is preferred. Familiarity with New York City government operations, transportation policy, or urban planning concepts is a plus.
Before you apply
The fine print.
Where you have to live
Live in NYC within 90 days (usually)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to apply, from the posting
All resumes are to be submitted electronically. Current City Employees: Please log into Employee Self Service (ESS) at https://hrb.nycaps.nycnet, follow the Careers link and search for Job ID number 787961. All other applicants: Please go to www.nyc.gov/careers/search and search for Job ID Number 787961.
Read the rest
If you do not have access to a personal computer: Please visit your local public library. Most public libraries have computers available for use. No phone calls, faxes or personal inquiries permitted.
Only those applicants under consideration will be contacted. For more information about DOT, visit us at: www.nyc.gov/dot.
Sources
Straight from the city.
Updated every day from the city's job data (last city update September 21, 2026). You apply through the official posting.
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