Mental Health
EAP Counselor
$62,868 to $97,593 a year
Posted until November 12, 2026 · posted September 13, 2026
Requirements
Diploma + experience
Exam
Non-competitive title
A job title where a competitive exam is not practical, so the agency checks that your qualifications meet the standard instead. You apply directly. On our job pages this shows as "No exam for this title".
From ≈ $30.23 an hour · $2,418 every 2 weeks, before taxes (40-hour weeks).
NYC minimum wage is $17/hr. This beats it by $13.23/hr, with health insurance and a pension on top.
What you'd have made
$2,410 If you'd started this job 2 weeks ago, at this pay, before taxes.
An hour of this job pays for about 10 subway rides ($3 fare).
Price anything in hours of this job
Overtime added $2,168 on average that year, and it isn't guaranteed. Base salary of active employees paid a yearly rate, fiscal year 2025 (July 2024 to June 2025). Source: NYC's payroll data
Check yourself
What they actually ask for.
High school diploma plus experience
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Quoted word for word from the official posting. The label above is ours, read from this text; if they disagree, this text wins.
The work
What the job is.
The Office of Labor Relations (OLR) represents the mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner serves on behalf of the Mayor as the City’s liaison with both labor and management in the private sector.
The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990).
Read the rest, from the posting
Additionally, OLR administers the Health Benefits Program, Management Benefits Fund, Employee Assistance Program, Work Well NYC, Medicare Part B Reimbursement and Pre-Tax Benefits & Citywide Programs including the Deferred Compensation Plan and NYCE IRA.
In addition to negotiating collective bargaining agreements, OLR serves as a resource to agencies with regard to workforce labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas, particularly regarding City health insurance programs.
The staff at OLR assist their fellow agencies in handling personnel and payroll issues, conducting labor-management meetings, representing the City at representation hearings, and handling all employee grievances and arbitration matters while also negotiating collective bargaining agreements with the City's 149 bargaining units.
Job Summary:
The New York City EAP is a confidential, problem-solving program available to all New York City non–uniformed employees and their dependents in addition to the Department of Education (DOE), NYC Health + Hospitals (H+H), Department of Correction (DOC) and New York City Housing Authority (NYCHA).
The NYC EAP was created to act as a helping hand for NYC employees and their families. It is of utmost importance that NYC employees receive the mental, emotional, and social resources they need to feel healthy and supported in their work.
In addition to delivering mental health counseling, these counselors will develop material for groups/workshops/presentations to be used with staff and clients. The counselors will assist with the development and maintenance of EAP resources for all EAP requested services.
Counselors may be stationed at H+H facilities upon request to provide direct services onsite to H+H staff one day per week.
EAP Counselor’s Duties and Responsibilities:
- Provide services to clients including conducting intakes, formulating assessments and treatment plans and providing case management and follow up.
- Interface with insurance carriers and treatment providers to facilitate optimum benefit usage and treatment delivery and preserve confidentiality for clients.
- Interface with agency units to facilitate accountability to employer agency, protect confidentiality and report on compliance in cases where disciplinary stipulations are in effect.
- Create and maintain confidential case records.
- Provide consultation to supervisors and agency units on management of employees whose problems are affecting their job performance.
- Participate in clinical and administrative meetings and in-service training.
- Develop and maintain updated information on community resources.
- Contribute to development and delivery of outreach programs.
Skills they'd like
- 2 or more years of clinical experience.
- Experience in trauma work, substance use treatment, crisis-intervention, and group work.
- Public speaking, presentation and workshop development and execution
Before you apply
The fine print.
Where you have to live
Live in NYC within 90 days (usually)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
How to apply, from the posting
TO APPLY PLEASE SUBMIT YOUR RESUME AND COVER LETTER ELECTRONICALLY USING ONE OF THE FOLLOWING METHODS:
CITY EMPLOYEES: Apply through Employee Self Service (ESS) at www.nyc.gov/ess ALL OTHER APPLICANTS: Go to www.nyc.gov/careers SEARCH FOR JOB ID # 786442
Submission of a resume is not a guarantee that you will receive an interview.
Sources
Straight from the city.
Updated every day from the city's job data (last city update September 21, 2026). You apply through the official posting.
Similar work