Community Engagement and Communications Manager

The Office of Equity & Racial Justice LGBTQIA+ Affairs seeks a strategic, experienced, and mission-driven professional to serve as Community Engagement & Communications Manager. This role will be responsible for supporting the Director of the LGBTQIA+ Affairs in a broad range of communications, community engagement, and operational functions.

The Community Engagement & Communications Manager will serve as a key advisor to the Director, leading the Office’s community engagement and communications efforts.

This individual will play a critical role in establishing, maintaining, and strengthening relationships with LGBTQIA+ communities, coordinating outreach initiatives, strategic communications campaigns, supporting public-facing communications, and advancing cross-agency collaboration.

The Community Engagement & Communications Manager will help ensure the Office is effectively positioned to promote its mission, promote its work, increase visibility, and support equity-focused initiatives across all areas of the Office’s work.

The Community Engagement & Communications Manager will report to the Director of the LGBTQIA+ Affairs.

Position Summary:

The Community Engagement & Communications Manager will initiate and support outreach, communications, and public engagement efforts for the Office of Equity & Racial Justice LGBTQIA+ Affairs.

This role will help establish, maintain, and strengthen relationships with LGBTQIA+ communities across New York City while promoting our work, supporting public awareness campaigns, community partnerships, and strategic communications initiatives.

The Community Engagement & Communications Manager will work closely with community-based organizations, advocacy groups, City agencies, private-sector partners, external governmental partners, and internal leadership to ensure that LGBTQIA+ New Yorkers are informed, represented, and connected to City resources and initiatives.

The position requires strong communication skills, event coordination experience, cultural competence, and a commitment to equity and inclusive public engagement.

Key Responsibilities:

• Support development and implementation of community engagement and communications strategies for the Office of Equity & Racial Justice LGBTQIA+ Affairs.
• Build and maintain relationships with LGBTQIA+ community organizations, advocacy groups, service providers, and other stakeholders across New York City.
• Coordinate and support community meetings, listening sessions, public events, and outreach initiatives.
• Draft and manage communications materials including newsletters, social media content, talking points, press materials, presentations, website content, and community updates.
• Assist with planning and promotion of public awareness campaigns and Citywide initiatives related to the work of the Office of Equity & Racial Justice LGBTQIA+ Affairs.
• Monitor community concerns, emerging issues, and public feedback impacting LGBTQIA+ New Yorkers.
• Support coordination with City agencies to promote equitable and inclusive messaging and community-centered outreach efforts.
• Represent the Office of Equity & Racial Justice LGBTQIA+ Affairs at community events, forums, and interagency meetings.
• Maintain outreach tracking systems, stakeholder contact lists, and engagement reports.
• Collaborate with internal teams on strategic initiatives, public education efforts, and special projects.
• Support rapid response communications and stakeholder coordination during time-sensitive issues when needed.

Duties include, but are not limited to:

• Exercising sound judgment and discretion in managing sensitive and confidential matters on behalf of the Director.
• Coordinating across internal teams and external partners to advance equity-focused initiatives for LGBTQIA+ communities.
• Providing strategic, tactical, and project management support across the Office as priorities evolve.
• Performing additional responsibilities as assigned to support the mission

issues impacting the LGBTQIA+ community.

• Strong written and verbal communication skills with experience creating public-facing materials.
• Experience organizing community events, outreach campaigns, or stakeholder engagement initiatives.
• Strong cultural competence and understandings of issues impacting LGBTQIA+ communities, including transgender, gender non-conforming, non-binary (TGNCNB) people, people across all age

strata including youth and elder populations, people living with disabilities, and communities of color.

• Ability to communicate effectively with diverse audiences and build strong community partnerships.
• Experience managing social media platforms and digital communications.
• Strong organizational and time and project management skills with attention to detail.
• Ability to work collaboratively in a fast-paced environment and manage multiple priorities.
• Commitment to equity, inclusion, and public service.
• Familiarity with New York City government and community engagement practices are preferred.

Preferred Areas of Expertise:

Candidates with experience in one or more of the following areas are encouraged to apply:

• LGBTQIA+ advocacy and outreach
• Community organizing
• Public communications
• Digital media and social media strategy
• Event planning and coordination
• Public policy and government affairs
• Equity and inclusion initiatives
• Grassroots engagement
• Strategic partnerships

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.